Refund policy
Return and Refund Policy
Chris Gootherts Books — Triunity Press
We want every customer to receive their copy of Improvising Life in excellent condition.
Printed Books (Hardcover and Paperback)
Because our books are printed on demand, all sales are generally final. We do not accept returns or exchanges for change of mind or books ordered in error.
However, if your book arrives damaged, defective, or incorrect, we will arrange an appropriate replacement or refund at no additional cost.
Please contact us at Chris@TriunityMusic.com within 30 days of delivery and provide:
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Your order number
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A description of the problem
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Photographs of the damaged, defective, or incorrect item, if available
We will review your request and provide instructions for resolving the issue.
Please do not return a book without contacting us first.
Kindle eBooks and Audible Audiobooks
Kindle eBooks and Audible audiobooks are purchased directly through Amazon or Audible. All returns, cancellations, and refunds for those editions are handled according to the respective retailer's policies.
Contact
For questions about your order, returns, or refunds, please contact:
Chris Gootherts Books / Triunity Press
This policy does not limit any rights you may have under applicable consumer protection laws.